Reference

What You Agree To When You Use 567luk

These terms set out the rules that apply when you open an account and access the lobby at 567luk. Access is available where local law in Indonesia permits, and by continuing you confirm you meet the eligibility conditions for your region.

Account EligibilityWallet Use ConditionsJurisdiction ScopeData HandlingAccount Closure Rights
567luk What You Agree To When You Use 567luk
LEGAL CONTACT PATHS

Reach Us About Account or Legal Questions

If you have a question about how these terms apply to your account, need to request a data change, or want to raise a formal concern, our support team handles legal and account queries directly. Bring your account ID and any relevant transaction reference when you get in touch — it speeds up the process.

Team online

Live Chat

Open the chat widget from any page in the lobby. Describe your legal or account query and our team will respond directly — no queue for account-related concerns.

Email Support

Send account and legal queries to our support address listed in the contact section. Include your account ID and the specific term or transaction you are asking about.

Account Help Centre

The help centre covers common questions about account conditions, wallet linking, and data requests. Check there first for answers to standard eligibility and access questions.

HOW WE HANDLE YOUR DATA

Account Security and Your Rights

Your account data is stored securely and used only for the purposes described in our privacy policy — session management, payment verification, and fraud prevention. You have the right to request a copy of the data we hold, ask for corrections, or request account closure at any time through our support channels.

Data Retention We keep account and transaction records for the period required by applicable regulations. After that window, data is deleted or anonymised in line with our retention schedule.
Cookie Use We use session and analytics cookies to keep your lobby state and improve page performance. You can manage cookie preferences through the banner shown on your first visit.
Account Security Login is protected by OTP verification sent to your registered number. If you notice unrecognised activity, contact support immediately and we will lock the account while we investigate.
Data Requests To request a copy of your data, a correction, or full account deletion, contact support with your account ID. We process data requests within the timeframe required by applicable law.

Common Questions About Terms and Your Rights

These are the questions we hear most often about account conditions, data rights, and how our legal terms work in practice.

These terms apply to anyone who opens an account and accesses the platform at 567luk. Access is offered where local law in Indonesia permits, and eligibility is your responsibility to confirm.

We publish updates to these terms on this page and note the revision date. Continuing to use your account after an update is posted means you accept the revised conditions.

Contact our support team with your account ID and a data access request. We will respond within the timeframe required by applicable law and send the data to your registered contact.

We retain transaction and account records for the period required by regulation, then delete or anonymise them. You can ask support for details on the specific retention period that applies.

Yes. Wallet transactions are subject to both our account terms and the individual service terms of DANA, OVO, or GoPay. Wallet-side disputes go through the wallet provider first.

Contact support via live chat or email with your account ID and the specific decision you are disputing. Our team will review and respond with the outcome and any next steps available to you.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.