Reference

Read These Terms Before You Open an Account

These terms set out what you agree to when you use 567luk — from how your account is created to how deposits via DANA, OVO, and GoPay are processed and how disputes are handled.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension rulesGoverning law clause
567luk Read These Terms Before You Open an Account
TERMS ENQUIRIES

Reach Us About These Terms

Live Chat Open the chat widget from any page on 567luk to ask about a specific clause, a wallet deposit query, or an account eligibility question. We respond during operating hours.
Email Support Send a written question about your account terms, a disputed transaction, or a withdrawal condition to our support address. Include your registered account ID so we can locate your record.
FAQ Section The questions panel below this section covers the most common terms queries — eligibility, account limits, wallet rules for DANA, OVO, GoPay, and what happens when terms change.
ACCOUNT CONDUCT

How We Apply These Terms to Your Account

When something on your account needs review — a flagged deposit, a withdrawal hold, or an eligibility question — we follow the steps set out in these terms, not an ad hoc process. Here is what that looks like in practice.

Wallet Verification

If a DANA, OVO, or GoPay deposit triggers a review, we check that the wallet name matches your registered account. Mismatches pause the transaction until identity is confirmed through our support channel.

Account Data Handling

We retain the account information you submit at registration for as long as your account is active and for the period required by applicable law after closure. You may request a summary of what we hold via email support.

Terms Change Notification

When we revise these terms, the updated version appears on this page with an effective date. We do not alter terms retroactively — changes apply from the posted date forward, not to activity already recorded.

Dispute Process

If you believe a term has been applied incorrectly to your account, raise it through live chat or email within 30 days of the event.

Common Questions About These Terms

These are the questions we hear most often about how these terms work in practice — from wallet deposits to account closures and what happens when rules change.

Yes. Any deposit or withdrawal you make through DANA, OVO, or GoPay falls under the payment conditions in these terms alongside your wallet provider's own rules. Both sets of terms apply at the same time.

Access depends on local law and is available only where permitted in eligible regions. If you are unsure whether your location qualifies, check with our support team before creating an account.

We post the revised terms with an effective date on this page. Continuing to use your account after that date counts as acceptance. We recommend checking back after any gap in activity.

No. One account per person is the rule. If duplicate accounts are detected, both may be suspended pending an identity review. Any wallet balance held across duplicates is subject to the terms governing account suspension.

Email our support team with your registered account ID and a written request. We will compile what we hold and respond within the period required by applicable law in your region.

Contact us via live chat or email within 30 days of the transaction. Include your account ID and the date of the event. We review the log against the terms in force at that time and send a written finding.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.